Managing vs. Leading

a free guide for academic leaders

Congratulations! You've been promoted into a leadership role.

Whether you're a Department Chair, Program Director, or Dean—or have the more generic title of "Manager" or "Director"—you might be wondering what your job actually is.

What does it mean to be a manager vs. a leader?

Those aren't just titles.

They are ways of being.

In your campus role, you'll need both.

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The truth is most people don't want to be managed. They want to be led by someone who trusts and inspires them.

But their hopes can run right up against your job description. You still have responsibility for your colleagues' work. Some level of management is necessary.

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But to really get important work done, you'll need to lead: develop trust, grant autonomy, address conflict, accept mistakes, and more.

And leading takes
different tools and behaviors than managing.


As in teaching, so in leadership:

Sometimes you're the one with the answers.

Other times you're creating space for people to find their own.
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Educators have made this distinction for decades.

Alison King refers to "the sage on the stage"—the all-knowing person in charge—and "the guide on the side"—the curious person who accompanies someone as they learn.

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 Campus leaders feel this tension every day.  
In academia, our instinct is often to jump in and solve problems — even when we shouldn't.
~ Anne Sinko, workshop participant
Here's a simple way to think about the difference:

Manage activities. Lead people.

Manage by supervising activities.

Managing Skills

If you're in a leadership position—whatever your title or role—you're responsible for ensuring that certain things get done. You'll supervise tasks and activities, and also manage processes.

When you're managing, you are retaining autonomy and responsibility for the work, while ensuring that others do it properly.

Lead by coaching people.

Leading Skills

You shift into leadership when you encourage people to be creative and self-guided. You can do this using coaching skills.

Yes, you're still responsible for the work your team does.

But you can empower them to do their best work, while protecting your precious bandwidth.

How much time are you losing by managing the wrong things?

When a colleague brings you a problem you can quickly solve, what do you do?
How often do you "just do it yourself" because it's easier and faster—and anyway you already know the right way to do it?
How much of your day is spent putting out fires vs. thinking aloud and problem-solving with others?

You were promoted because you're so damn competent. But being the most competent person on your team is the fast track to burnout. 

Instead of burning out, learn to move fluidly between managing other people's activities and leading by helping them solve their own problems. This frees up your time and preserves your focus and capacity.

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Manage activities. Lead people.

The Academic Leader's Guide to Practice gives you the tools to do both. 

 The guide is a single Google document, delivered to your inbox.
Make your own copy so you can comment and write directly in it.

 

What you'll find inside The Academic Leader's Guide to Practice

1

The 3-level leadership scaffold

Psychological safety → communication → self-leadership.

2

The W.A.I.T framework

How to know when to slow yourself down before jumping in to save the day.

3

A bank of powerful questions

Not all questions are equal. Some aren't even questions. Understand what makes questions powerful, and when to use them.

4

Reflection and planning prompts

Designed to draw out your best thinking so you can apply these tools in your specific context.

leadership preparation grounded in the scholarship of teaching and learning.

[Coaching] encourages people to be their own problem-solver instead of relying on others to solve their problems. Instead of dispensing advice that isn't wanted or needed, I listen and coach people through situations.
~ MJW, workshop participant
Designed for campus leaders.
Delivered as a Google doc.
Yours to keep.
 

The Academic Leader's Guide to Practice

~ tools and frameworks for managing activities and leading people ~

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